Terms of Service

Shift Planner

1. Introduction

These Terms govern the use of the Shift Planner web application (the "Service"). The Service is operated by Matyáš Hraběta, Company ID 30026776, e-mail matyas.hrabeta.mail@gmail.com (the "Operator").
The application was created by Jiří Karmazin, who retains the copyright. Users only obtain the right to use the Service under these Terms.
By registering or purchasing a subscription, the user confirms they have read and agree to these Terms.

The Service lets you manage employees and sites, plan and generate shift schedules (including short/long week, 2 days + 2 nights + 4 off and custom rotations), record absences, calculate hours, surcharges and indicative pay, and share or export schedules (including payroll CSV export).
Employees can use a unique link to enter shift wishes and propose or take over shift swaps; the manager always decides on approval.
The Service also tracks employee qualifications and licences with expiry warnings, compares plan vs. actual, and offers rest-period checks (11 hours between shifts, 35 hours weekly rest).
Generated schedules and check results are suggestions and a support tool. The user (employer) is responsible for ensuring the final schedule complies with applicable labour law.

Registration by e-mail or Google account is required. The user must provide true information and protect their login credentials.
The user is responsible for the actions of people they grant access to their account (manager, viewer, etc.).
Employees do not need their own account; they access the shared schedule via a link from the user. The user is responsible for whom they share the link with.

New accounts get a free 3-day trial without a payment card. After it ends, schedule generation requires a subscription.
Current prices of the English version are listed on the pricing page (monthly €35, quarterly €95, half-yearly €180, yearly €320, excluding tax). Tax is determined by the buyer's country in the payment window.
Payments are processed by Stripe acting as merchant of record, which calculates and remits VAT. A tax receipt / invoice is sent to the customer by e-mail after each payment and can be downloaded in My account / Manage subscription.
The Operator is not a VAT payer.
The subscription renews automatically until cancelled. Payment is made by card through a secure payment gateway; the Operator has no access to card details.
Price changes will be announced in advance and do not affect periods already paid.

The subscription can be cancelled at any time in My account / Manage subscription. The Service remains available until the end of the paid period; the remaining period is not refunded pro rata.
Consumers may withdraw from the contract within 14 days. If they explicitly requested the Service to start before this period ends and began using it, they will pay a proportional part of the price for the service already provided.
Withdrawal can be sent to matyas.hrabeta.mail@gmail.com.

The Operator strives for continuous availability but does not guarantee it. Short outages due to maintenance or third-party failures are not a defect of the Service.
The Operator is not liable for damage caused by incorrect data entered by the user or for employment-law consequences of schedules used without the user's own review.
The user must not misuse the Service, circumvent its security, or copy or distribute its content and code.

Defects and questions can be reported to karmazinj@centrum.cz or by phone at +420 733 159 733. Complaints are handled without undue delay, within 30 days at the latest.
Consumers may also contact the Czech Trade Inspection Authority (www.coi.cz) for out-of-court dispute resolution.

Matters not covered by these Terms are governed by the laws of the Czech Republic, in particular Act No. 89/2012 Coll., the Civil Code.
The Operator may reasonably amend these Terms and will inform users by e-mail or in the application at least 14 days in advance.
In case of any discrepancy between language versions, the Czech version prevails.
These Terms are effective from 29 October 2026.